Same-day delivery refund
There is no additional charge for replacement, claim or return of products. This can be done within 7 days after the buyer signs for the product.
Products for return and exchange must be intact and with all accessories, including product labels. The original packaging is not damaged
When the buyer receives the product, it is recommended to take a video when unpacking and testing the product. If the product is damaged or defective, it needs to be considered for use.
In the case of receiving the goods from the shipping company, if the product packaging is found to be damaged, incomplete or with water stains, the buyer can refuse to accept the product from the shipping company and notify us of the problems found so that we can help with the next step.
For TV products, if the customer inspects and finds a dead point problem, the warranty will vary according to the terms and conditions of each product manufacturer. The buyer must contact the product manufacturer directly to inspect and consider replacing or claiming the product.
The company reserves the right to inspect the product. Before considering a return
The company reserves the right to replace the product. Only set according to the policies and conditions established by the company
The company reserves the right not to accept product replacement, claims or returns after the prescribed 7-day period has passed.
Product exchanges, claims or returns are available in the following cases:
Wrong model, wrong size or wrong color product provided to the customer.
Product received is not as described.
Damaged, broken, damaged or unusable product. It must be proven that the damage was caused by the product manufacturing process or transportation process.
Product received is not the full quantity ordered. Or component product parts are incomplete.
If this packaging is damaged or missing, it will cause the product to lose value or lose value.
Products for return and exchange must be intact and with all accessories, including product labels. The original packaging is not damaged
When the buyer receives the product, it is recommended to take a video when unpacking and testing the product. If the product is damaged or defective, it needs to be considered for use.
In the case of receiving the goods from the shipping company, if the product packaging is found to be damaged, incomplete or with water stains, the buyer can refuse to accept the product from the shipping company and notify us of the problems found so that we can help with the next step.
For TV products, if the customer inspects and finds a dead point problem, the warranty will vary according to the terms and conditions of each product manufacturer. The buyer must contact the product manufacturer directly to inspect and consider replacing or claiming the product.
The company reserves the right to inspect the product. Before considering a return
The company reserves the right to replace the product. Only set according to the policies and conditions established by the company
The company reserves the right not to accept product replacement, claims or returns after the prescribed 7-day period has passed.
Product exchanges, claims or returns are available in the following cases:
Wrong model, wrong size or wrong color product provided to the customer.
Product received is not as described.
Damaged, broken, damaged or unusable product. It must be proven that the damage was caused by the product manufacturing process or transportation process.
Product received is not the full quantity ordered. Or component product parts are incomplete.
If this packaging is damaged or missing, it will cause the product to lose value or lose value.