Refund Policy
There are two types of refunds:
1) If the product is damaged/broken/damaged, wrong product delivered according to the terms and conditions, you can return the product within 7 days after receiving the product, such as the size or color of the product does not match the order, the product received does not match the description. The product must not have been installed (please check "What can be returned?")
The platform will refund the actual product price paid to the customer, shipping and installation fees (if any).
The platform starts the refund process when the store receives the returned product and checks whether the product meets the specified conditions.
2) Other cases except for reason 1.
The customer must return the product within 7 working days from the date of receipt of the return request.
The platform will only refund the product price. Return shipping or other service fees will depend directly on the seller.
The platform starts the refund process after the store receives the returned goods and checks that the goods meet the specified conditions. For details, please check "Return conditions in various cases".
1) If the product is damaged/broken/damaged, wrong product delivered according to the terms and conditions, you can return the product within 7 days after receiving the product, such as the size or color of the product does not match the order, the product received does not match the description. The product must not have been installed (please check "What can be returned?")
The platform will refund the actual product price paid to the customer, shipping and installation fees (if any).
The platform starts the refund process when the store receives the returned product and checks whether the product meets the specified conditions.
2) Other cases except for reason 1.
The customer must return the product within 7 working days from the date of receipt of the return request.
The platform will only refund the product price. Return shipping or other service fees will depend directly on the seller.
The platform starts the refund process after the store receives the returned goods and checks that the goods meet the specified conditions. For details, please check "Return conditions in various cases".